Shipping policy

Shipping Policy

Thank you for shopping with New Fashion Aura. We are committed to delivering your order safely and as quickly as possible.

Processing Time

• Orders are processed within 1–3 business days.
• Orders are not processed on weekends or public holidays.

Shipping Time

• United States: 5–10 Business Days
• Delivery times may vary during holidays or promotional periods.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your package.

Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.

Delays

While we strive to deliver orders on time, shipping delays may occasionally occur due to weather conditions, customs clearance, or carrier-related issues. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Email: support@newfashionaura.com

Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (EST)